Our Services

We provide a full suite of services to support the transition to electric vehicles. From designing and manufacturing state-of-the-art electric buses to offering comprehensive charging infrastructure and maintenance support, we also ensure seamless integration and operation.

Service Network

AJ New Energy provides worldwide after-sales support via local facilities and its cloud platform, delivering comprehensive 4S-level assistance: Stewardship, Tailored customization, Site-specific servicing, and Swift parts availability. This commitment guarantees optimal value for every bus throughout its lifespan.

We provide customers with

TECHNICAL INFORMATION

We offer printed and electronic Operation Manuals, Accessory Lists, and Maintenance Manuals for our vehicles.

24-HOUR TECHNICAL SUPPORT

AJ New Energy provides 24-hour technical support. We can be reached at +8613179601297 or E-mail: service@ajnewenergy.com

TECHNICAL TRAINING

In our commitment to superior service, AJ New Energy invites authorized agents to partake in training sessions. Additionally, our team can provide on-site training tailored to meet the specific needs of our clients.

ONSITE TECHNICAL SUPPORT

Our agents are equipped to assist clients in resolving any issues or inquiries regarding their vehicles, leveraging the expertise of our service engineers tailored to the specific conditions and requirements of the client.

SERVICES AVAILABLE AT ANY TIME

We ensures customer vehicle maintenance needs are met by assigning local authorized agents to provide guidance. Regular vehicle maintenance is offered to guarantee optimal performance.

SPARE PARTS SUPPLY

(1) For convenient maintenance, we offer clients wearing parts and other essential components.

(2) Competitive prices for spare parts are guaranteed throughout the service life of any vehicle.

Should you have any further inquiries regarding warranty or technical support, please feel free to contact us.

Sales Network

Through more than three decades of innovation and growth, AJ New Energy has sold over 140,000 vehicles worldwide, serving diverse sectors such as passenger transport, tourism, and group transport. In recent years, AJ New Energy has expanded its reach to nearly 150 countries through vehicle sales, CKD kits, and technology support.

Join the Movement Towards a Greener Tomorrow